How to Return Amazon Items, 5 Easiest Ways
In this article, I’ll show you how to return items to Amazon using their online customer service portal and self-service kiosk!
1. Navigate to the Returns Center on Amazon’s website
To find this page, go to (Return Items You Ordered) “Returns & Replacements” from the menu bar at the top of the screen.
2. Select the item you want to return.
- Please select the item you want and tell Amazon why you’re returning it.
- You have 30 days from when the item was delivered to return it.
- The items must be in their original packaging, not damaged or missing parts (in which case they would be considered used). This means that if you bought an open box item from another retailer like Best Buy or Target but then returned it without opening up any of its contents, Amazon won’t accept your return unless they can verify that there was nothing wrong with it when you first purchased/received it.
- If an item was given as a gift but didn’t turn out to be something that someone wants or needs, after all, they may still be able to get their money back if they contact their gifter beforehand about their intentions and ask them for permission; but keep in mind that doing so could affect whether said gifter is allowed future use of their gift card balance until any remaining amount expires on January 31st (i
3. If your box is in good condition, Amazon will send you a shipping label via email. If not, it’ll send you a package that can hold the item you’re returning.
Once you’ve filled out the form, Amazon will send you a QR code for your phone or shipping label via email.
Amazon will send you a shipping label if your box is in good condition. You can drop it in the mail or schedule a pickup from UPS or USPS.
Suppose your box isn’t in good condition, though (which happens pretty often). In that case, it’ll instead send you a package that can hold the item you’re returning and its packaging without being damaged during transit—an important thing to keep in mind as returns get sent back and forth between buyer and seller!
4. Pack up the item and ship it out if you received a shipping label, or drop off your package at the nearest UPS Store, UPS Customer Center or UPS Access Point location if you received a box from Amazon instead.
- Pack up the item and ship it out if you received a shipping label, or drop off your package at the nearest UPS Store, UPS Customer Center or UPS Access Point location if you received a box from Amazon instead.
If you use the provided shipping label, go ahead and start packing your item(s) with bubble wrap or other protective materials.
Then attach the provided label to the outside of your package so that once UPS picks it up, they know where it needs to be delivered.
You can also drop off your package at any local UPS centre (no matter which carrier was used for delivery).
You’ll get an email confirmation when we’ve received your return and issued an RMA number for tracking purposes.
5. Once Amazon confirms receipt of your returned item, it’ll issue your refund within 24 hours.
Once Amazon confirms receipt of your returned item, it’ll issue your refund within 24 hours.
If you don’t get a shipping label from Amazon or have one already printed from another retailer, you can drop off your package at your local Post Office UK for free.
You can also schedule a pickup online and print out a free return label at usps.com/pickup/track&confirm (United States) or ups.com (International).
You can see how easy it is to return items with Amazon!
- You can see how easy it is to return items with Amazon!
- Returns are free for Amazon Prime members. If you’re not a Prime member and need to pay for your return shipping, that fee will be deducted from your refund.
- Enter the tracking number on our website or app to track your return. The tracking information will appear in your Orders “Track Package” section. (If you don’t know your tracking number, go to Track Package.) For more detailed instructions on where to find this information on other platforms—such as desktop browsers—visit our FAQ page.